Support for problems related to our Cloud Platform

We want to provide you the best possible user experience with our cloud-based software platform. However, despite all the care we take in developing our apps and APIs, errors can still occur and by integrating external data sources, temporary outages or limitations can never be completely avoided.

Our developers are constantly working to improve our software and continuously monitor the stability of our services. If you encounter problems while using our software or have suggestions for improvement, you will find support here.

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Let's talk
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Get in touch with us!

You would like to send us a message? Use our convenient online form to get in touch with us.

Contact form: Get in touch with us!
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Trusted network
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Data Sharing Community Wiki

How exactly does the CDQ Data Sharing Community work? Which data quality rules do we use within our community? And what APIs do we provide? These and many more answers can be found in our Wiki.

CDQ Data Sharing Community Wiki
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Help center
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CDQ Service Desk

You want to report us a problem or bug in our Cloud Services? In our Service Desk, you can quickly and easily create a ticket for our developers.

CDQ Service Desk
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Status tracker
Stay informed
Cloud services status report

On our status page, we provide immediate information about outages, performance problems, or planned maintenances affecting our cloud services.

CDQ Cloud Services Status Report
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Your data protection
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Cloud platform security

All servers of the CDQ Cloud Platform are located within the European Union. The entire CDQ Cloud infrastructure complies with EU data privacy regulations

Cloud Security & Data Protection at CDQ
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Tech knowledge base
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Developer Portal

In our CDQ Developer Portal, we provide API references, developer guidelines, and tutorials as a point of information for technicians.

Screenshot CDQ Developer Portal